Case Studies
NDA: Details, visuals, and data have been modified or omitted. Designs are recreated representations for review only.
Reduced review time for physicians by clarifying lab results structure and unifying patient context
Improved readability and clarity of lab result values, reducing cognitive load and supporting more confident clinical decisions.
Reduced manual entry for adjudicators by centralizing and standardizing claim intake
Designed a new claim intake feature that gave clerks a structured way to process claims from mail, email and fax — eliminating manual data entry for adjudicators.
Designed an AI-powered matching feature to reduce manual patient identification
Designed an AI-powered feature that automatically matches uploaded documents to correct patients.
Prevented failed reimbursements by introducing AI-assisted banking verification
Designed an AI-powered verification flow that helps members enter banking information accurately, reducing errors and support overhead.
Strengthened account security through a seamless multi-factor authentication workflow
Designed a streamlined authentication flow across web and mobile, adapted to client branding while following internal security standards.